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The IT systems supporting that business are only a piece in the puzzle to answer that question. A green light on one of the lower levels does not guarantee anything about the performance of the upper levels of monitoring. It merely serves as a guiding light to indicate that a certain subsystem is performing well and is unlikely to be a contributor to a red light on a higher level. Before we look at the various types of monitoring, let us define some categories for the monitoring types.

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Cacti also allows you to add multiple users and give them access with or without edit permissions, which is perfect for service providers and enterprises with a large NOC team. Way back in 2015, we reviewed the must-have top free networking tools.

The aim of functional monitoring is to assess the performance and availability of use-case or set of use-cases on a system. Business process monitors tell us not only whether we can order goods, but also if they are being delivered to our customers. Such monitors keep track of long-running transactions and are happy to report on the proper operation of fax machines and the progress of delivery vans. Business process monitoring answers the questions of whether the business is performing well.

But now that time has passed, the landscape has changed, and we think it’s worthwhile to review those old choices and possibly add a few new ones. Technical monitoring concerns itself with the health of individual pieces of equipment or software. It focuses on the function of the object under review, rather than the role that such an object plays in the system that it is part of. Functional monitoring answers the question whether there is a problem in the distributed system or not. It says something about the performance and availability of the system, but does not help to answer that question of how to solve any problems we may find.

  • The solution should be able to monitor and troubleshoot network, server, and application performance.
  • PRTG provides the network monitoring solution that can monitor your complete infrastructure including LAN, WAN, Cloud Services, Application Monitoring, etc.
  • It offers solutions as Network Monitoring Software, Network Traffic Monitoring, and Network Analyzer.
  • It provides map designer to create a dashboard and integrates the network components as per your requirement.
  • Obkio is a simple network performance monitoring SaaS solution that empowers users to continuously monitor their network performance to improve the end-user experience.

It is one of the few tools that allows an extreme flexibility (because of its adaptability to plug-ins) on what’s being monitored and alerted for a low cost. A highlight of this product is that it comes with pre-configured network monitor device templates. These contain pre-defined monitoring parameters and intervals for specific device types.

Rather it tells us something about the impact on the users of the system, if there is a problem. Functional monitoring is usually performed by employing robots to execute scripted operations on a system. Robot-based monitoring is excellent for management reports on the quality of service that the users of a system experience. Functional monitoring looks at the functionality offered by a single application or by a distributed system.

This makes Nagios’s XI pricing model one of the most flexible. They have a free version, open-source, one-time license and subscription.

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There are three basic categories of monitoring; technical monitoring, functional monitoring and business process monitoring. It is another open source infrastructure and service monitoring tool. Icinga was developed in 2009 by the same team of developers that brought you Nagios. Nagios XI is aimed at a wide audience, from freelancers, SMBs (Small-to-Medium-Business), to large corporations.